Jim's Garage Ford Rental
Car Hire for Lerwick and the Shetland Isles

We aim to make everything as clear as possible and if you have any questions about our rental service, then please feel free to contact us by email at ford@jims-garage.co.uk or by telephone on 01595 695777

If you selected our insurance cover at checkout, our price includes: Insurance but you must meet the conditions below to qualify for our cover.  If you do not meet the conditions below, you can still hire a vehicle but you must insure the vehicle fully comprehensive on your own insurance policy and you will have to provide proof of cover prior to collection.

  1. You must hold a full clean driving licence for at least one year if 25 years of age or over, or two years if between 21 to 24 years of age.  For drivers outside the UK & EU, we will contact you after booking for a copy of your driving licence and to gain insurance approval.
  2.  You must be aged 21 or over but under 80 years of age for the full term of the rental. If aged over 80, we will contact you after booking for a copy of your driving licence to gain insurance approval.
  3.  Insurance Excess for drivers aged 21 to 24 is normally £675 but can vary.  Any difference to this will be confirmed to you.
  4.  Insurance Excess for drivers aged 25 or over is normally £500 but can vary.  Any difference to this will be confirmed to you.
  5.  You must have held your full licence for a minimum of one year (2 Years if aged 21 to 24)
  6.  You must not have any motoring convictions or endorsements in the last 5 years
  7.  You must not have been involved in more than one motoring accident or claim during the   preceding three years to the vehicle hire start date.
  8. You must not have been convicted of any:-
    1. Road Traffic Act offence or series of such offences here the penalty points accumulation is 6 or more,
    2. Criminal offence other than a Road Traffic Act offence, of which you have knowledge
  9. You do not have a prosecution pending for any criminal offence (except for the Road Traffic Act offences of parking, or speeding on one occasion if there are no convictions), of which you have knowledge
  10. You must not have any medical condition requiring Driver and Vehicle Licensing Agency (DVLA) notification and authorisation has been granted by the DVLA
  11. You must not have been required by another insurer to pay an increased premium or bear special terms or conditions or had a proposal declined or policy cancelled or renewal refused by an insurer.



Minimal rental period 1 day.

For the purposes of the terms below, we “Jim’s Garage Ford” are the Lessor, you the customer are the Hirer.


The Lessor is obligated to provide a vehicle to the Hirer for a specified price.


The hirer must have at least one year of passed driving license and be aged 21 or over on the first day of vehicle hire.
Use of the vehicle is only in the territory of the Shetland Islands (unless the Lessor specifies differently). The mileage of the rented car is up to 250 miles~ per day.  Excess mileage is charged at 6 pence per mile including VAT.  ~additional mileage allowance is available at extra cost when checking out.


The hirer must provide a valid driver license, which allows him to drive the rented vehicle. The hirer must also submit a passport or ID card to the lessor. The hirer must pay full price for the rent before the beginning of the rental period.
The hirer is responsible for the cost of any damage which occurs during the period of rental which the lessor does not deem to be fair wear and tear.  When returning the car the hirer must also pay for the consumed fuel in the fuel tank, since the lessor always provides a car with a full tank of fuel.  Fuel is available onsite and the fuel tank should be full when handing the vehicle back.

The hirer undertakes full responsibility if a non insurable event occurs during the period of rent. The hirer takes the responsibility for all the consequences that may occur if transferring the vehicle to a third person. If the hirer violates the road traffic rules the lessor must pay all related penalties.
In case of car theft the hirer must compensate the damage if the hirer does not return the car keys to the lessor.

Terms and Conditions

Using Lessors Insurance

  1. This contract is subject to and is deemed to include the terms, conditions and limitations of the Lessor’s insurance policy, a copy of which may be inspected at the offices of the Lessor.
  2. Any vehicle hired under this Agreement may only be driven by the person signing the Agreement on behalf of the Hirer and by any additional authorised drivers who have had a completed Insurance Proposal Form accepted by the Lessor.
  3. Even though it may be covered by the Lessor’s insurance, the Hirer shall be liable to pay the cost of repair of any damage that the vehicle may suffer as a result of the wilful action of the Hirer or any servant or agent of the Hirer.

Using Hirer’s Insurance

  1. The Hirer undertakes to insure the vehicle until it is returned to the Lessor in its full value against loss or damage (including windscreen damage) by accident, fire or theft under a comprehensive policy of insurance with an insurance office of repute to be approved by the Lessor. The Hirer shall at the Lessor’s request supply full details to the Lessor and shall instruct the insurers that the lessor’s name shall be endorsed on the policy.
  2. The Hirer shall not use or permit the vehicle to be used in contravention of the terms and conditions of the policy.
  3. The Hirer shall procure that any compensation under the said insurance is paid directly to the Lessor, and shall be liable to compensate the Lessor for any loss or damage suffered by the Lessor in excess of the monies (if any) paid to the Lessor by Hirers insurance.
  4. The Hirer shall be bound by the Terms and Conditions stated hereinafter.



  1. Where the person signing this Agreement on behalf of the Hirer is not the Hirer, he warrants that he is authorised to sign for the Hirer, and is jointly and severally liable with the Hirer under this Agreement.
  2. Neither the Hirer, nor any servant or agent of the Hirer, nor any authorised driver is, or may hold himself/herself out to be, the servant or agent of the Lessor for any purposes whatsoever.
  3. The total rental period under this Agreement may not exceed three months.
  4. The Lessor is not liable for loss or damage to any property stored or transported in or on the vehicle, nor does the Lessor accept responsibility for any property left in or on the vehicle when it returns to the Lessor’s possession. The Hirer will indemnify the Lessor against any claims relating to such property.
  5. The vehicle may not without the prior written consent of the Lessor be removed from the territory in which it was hired the said territories being:
  6. The mainland of England, Wales and Scotland; or
  7. Ulster or
  8. Any British Isle on which the hire began
  9. The vehicle may not without the prior written consent of the Lessor be used to propel or tow any other vehicle or any trailer.
  10. The vehicle must not be driven in a manner which would render void the policy or other contract of insurance, or in contravention of any Road Traffic Act or Construction and Use Regulations, or by any person who is not licensed to drive the vehicle or who is under the influence of alcohol or drugs, nor must be it driven in the event of mechanical electrical or structural failure or damage, if further damage might thereby be caused.
  11. It is a breach of the Agreement for the Hirer to fail to return the vehicle to the Lessor at the end of the rental period, and the damages payable for such breach will be the rental charges that would be payable on the Lessor’s current tariff for the period until the Lessor recovers the vehicle or receives the full value thereof.
  12. The Hirer is not authorised to effect repairs to the vehicle costing more than £25 without the Lessor’s prior consent. Save to the extent that there may be an Excess on the Lessor’s insurance that the Hirer is obliged to pay, the Lessor will refund to the Hirer the cost of necessary repairs not exceeding £25 (or more if the Lessor’s consent had been obtained) on product of a V.A.T receipt and any parts replaced.
  13. If the Hirer commits any breach of this agreement, the Lessor may treat the agreement as terminated and take possession of the vehicle, and the Hirer authorises the Lessor to enter upon his property for such purpose.

Fixed Penalties etc.

  1. The Hirer shall be liable as owner of the vehicle in respect of:
  2. Any fixed penalty offence committed in respect of that vehicle under Part III of the Road Traffic Offenders Act 1988 or the Road Traffic Act 1991, as amended, replaced or extended by any subsequent legislation or orders and any such offence committed under the equivalent legislation applicable to Scotland, Northern Ireland or any British Isle upon which the vehicle is being used.
  3. Any excess charge which may be incurred in respect of the vehicle in pursuance of an Order under section 45 and 46 of the Road Traffic Regulation Act 1984, or the Road Traffic Act 1991, as amended, replaced or extended by any subsequent legislation or orders and under the equivalent legislation applicable to Scotland, Northern Ireland or other British Isle.
  4. Any financial penalty or charge which may be demanded by any person, corporation or authority as a result of the vehicle having been parked or left upon land which is not a public road.

Obligations of the Hirer

  1. The Hirer is obliged:-
  2. To pay on the Lessor’s current tariff for rental and fuel, to pay for any accessories, tyres, tools or equipment lost, stolen or damaged; to pay the Lessor’s costs of recovering the vehicle in the event that the Hirer fails to return it to the Lessor in the agreed location; to pay penalties, fines and court costs incurred in the use of the vehicle before it is returned to the Lessor and which the Lessor is obliged to pay (save when caused by the fault of the Lessor); and to pay VAT where appropriate at the current rate.
  3. To safeguard the Lessor’s interests in the event of any accident involving the vehicle, by obtaining the names and addresses of all relevant drivers and witnesses, securing the vehicle, and where appropriate notifying the police.
  4. To ensure that the correct tyre pressures, engine oil level, battery fluid level, screen wash levels, coolant levels and automatic engine oil level (where fitted) are maintained throughout the period of rental.
  5. To ensure the vehicle is always locked when unattended, and to take all reasonable steps to prevent loss of or damage to the vehicle, or its tyre, tools, accessories, equipment or contents.
  6. To inform the Lessor immediately if the vehicle suffers any damage or loss, develops any fault requires any servicing, and permit the Lessor to carry out any essential repairs or servicing.
  7. To return the vehicle (together with all its accessories, tyres, tools and equipment) during the Lessor’s business hours to a representative of the Lessor and to the place from which the vehicle was hired unless a different place is specified overleaf, at or before the end of the rental period or on the earlier termination of the agreement, in the condition prevailing at the commencement of the rental (fair wear and tear excepted), clean and tidy (traffic grime excepted).
  8. The Hirer acknowledges:-
  9. That this agreement is not assignable by him/her.
  10. That the document (together with any agreed attachment hereto) contains the entire understanding between the parties and that no addition to or alteration of the terms shall be valid unless made in writing and signed by a duly authorised officer of the Lessor.
  11. That he/she is not entering into this agreement on the basis of any warranty or representation by the Lessor.
  12. That failure by the Lessor to enforce any term of the agreement shall not be construed as a waiver of its rights hereunder.

Obligations of the Lessor

  1. The Lessor is obliged:
  2. To take all reasonable steps to provide the Hirer with a well maintained vehicle, but shall not be liable for any direct, indirect or consequential loss caused by any breach of this or any other obligation of the Lessor hereunder.
  3. When informed of a breakdown by the Hirer, to see that the necessary repairs are carried out promptly, if possible.
  4. If repairs to the hired vehicle cannot be carried out promptly, to provide a substitute vehicle or allow the Hirer to terminate the hire.

Collision Damage Waiver (CDW) (if selected)

CDW reduces the amount you pay if the vehicle, keys or accessories are damaged in a collision while you are hiring the vehicle.  The amount you will have to pay will be the lower of a) the cost of repair or replacement or b) the excess stated on the rental agreement. (£250 with CDW £0 with Max CDW).  Damage excess without the CDW option is

  1. Insurance Excess for drivers aged 21 to 24 is normally £675 but will be confirmed to you when booking
  2. Insurance Excess for drivers aged 25 or over is normally £500 but will be confirmed to you when booking

CDW covers the vehicle for accidental bodywork damage in the event of a collision. You still have a responsibility to use the vehicle as per the insurance cover and look after the vehicle.  CDW does not cover for misuse, deliberate damage, using, driving and looking after the vehicle without due care and attention.  CDW does not cover for water/liquid, staining or fire damage, that was your fault.

Jim's Garage Ford ® 2018